Careers

Career opportunities arise from time to time at Hinckley & Rugby, either based at our administration centre in Hinckley or at one of our 9 branches across Leicestershire and Warwickshire (see at the bottom of this page for our current vacancies).

If a vacancy arises, the details can be found below. If you wish to apply, please submit a completed application form, which can be printed by clicking the link below, and send it to us. If there are no current vacancies but you wish to send us a completed application form, please post to the address shown below.

Recruitment

We are a traditional local building society with a modern outlook, employing around 100 people within our 9 branch offices in Leicestershire and Warwickshire and our administration centre in Hinckley.

We offer our customers via our branch and agency network as well as over the telephone, through the post and online, consistently high levels of personal customer service.

People Building

Our success is built by the people we employ. The more we develop them, the stronger we become. We care genuinely about our staff, their wellbeing and their progress, discussing their aspirations, listening to their ideas, recognising their contribution and rewarding their efforts.

We are positive about change, seek to improve continuously in all aspects of our work, keep staff well informed and equip them with the knowledge and tools they need to achieve high standards.

Team Building

A good team is stronger than the sum of its individual members. We work hard to create an environment of co-operation, consultation, agreement and friendliness in all of our offices.

Diversity and Equality

We understand the importance of making our members and employees feel valued which is why we treat everybody equally and fairly. We aim to ensure that all employees have equal opportunities to progress in their careers and enjoy working at the Society.

We want a diverse range of people in our workforce that have a passion for great customer service. We understand the importance of making our employees feel valued and also the benefits of providing a fun and supportive working environment in which they can expect to grow their skills on a professional and personal level.

Rewards and Benefits

Here are just some of the rewards and benefits you can expect when you join the Hinckley & Rugby Building Society:

  • Competitive salary
  • Generous holiday entitlement (linked to service)
  • Stakeholder Pension Scheme
  • Life Assurance
  • Comprehensive training and development
  • Childcare Vouchers Scheme
  • Healthcare options
  • Eye care scheme
  • Stability of employment in a profitable, well capitalised and well funded business

Community Building

Our local network of branches and agencies forms a real part of the communities we serve, supporting local community interests and activities.

The Society is proud of its pioneering volunteer scheme which gives staff up to three days’ paid leave each year to get involved in volunteering projects of their choice. The scheme is called ‘Community First’.

In addition, staff throughout the 9 branches and at the Hinckley administration centre have raised thousands of pounds for various charities.

Current vacancies

SAVINGS SERVICES ASSISTANT (BASED AT OUR HINCKLEY PRINCIPAL OFFICE)

We are looking for a friendly and confident individual, with a good standard of education (GCSE Maths and English or equivalent at grade C or above), to join our Savings Department team.

Hinckley and Rugby is a great place to work, and if you have a commitment to provide outstanding customer service, with strong administration skills, PC skills, an excellent telephone manner, and are able to work accurately, we will give you all the training you need.

PRINCIPAL DUTIES:  

1 Telephone enquiries establishing customer needs and providing information.

2 Preparation of standard letters and product literature in response to customer enquiries received via the telephone, letter and email or website.

3 Responding to internal and external mail within departmental service standards.

4 Carrying out a variety of customer account-related administrative procedures, including, registration of Powers of Attorney; administration of lost and stolen passbooks; production of tax certificates; transfers of ISA accounts; administration of the postal account and Offset Savings account sections and daily operations including receipts, withdrawals, faster payments, amendments and general correspondence.

5 Provide cover for other Savings Department duties in times of staff absence.

Basic hours are Monday – Friday 8.55am – 5pm, with Saturday mornings on a rota basis. Starting salary will be £14,232, rising to a maximum of £16,428 plus £52.00 per Saturday morning worked.  Applicants must have a good standard of education, with Grade C or above in GCSE (or equivalent) Maths and English.  Recent experience of working within customer service / admin would be an advantage.

Should you wish to apply to join the team, please submit a completed application form, which can be printed by clicking the link at the bottom of the page, and send it to us.

All applicants must have high standards of personal finances, and be aware that all appointments are subject to successful employment references and a satisfactory credit reference search and DBS check.

HR Manager

Hinckley & Rugby Building Society
Principal Office
Upper Bond Street
Hinckley
Leicestershire
LE10 1DG