Welcome to our online system for mortgage introducers

There are 12 very good reasons why you should choose Hinckley & Rugby Building Society for your clients’ mortgage needs:

We will always:

1. Return phone calls quickly
2. Allocate an individual staff member to process each application
3. Keep advisers up to date and let them know of any delays in processing
4. Consider cases individually based on their own merit

And, unlike some other lenders, we will not:

5. Dual price
6. Break cross-selling agreements
7. Use call centres or automated telephone answering equipment
8. Pull mortgage products without notice – unless we absolutely have to
9. Lose paperwork
10. Request extra paperwork unnecessarily
11. Move the underwriting goal posts – we reserve the right to commercially underwrite, but transparency is key.
12. Use automated underwriting systems such as credit scoring

Registering to use the system will give you access to an online DIP, KFI and mortgage application submission facility. The DIP does not incorporate a credit check. If you have not used the system before, you will first need to register. Registration only takes a few minutes - you will receive an activation code by email which you will input after re-entering your user name and password. If you are already registered, please click the 'Login' button below to enter the system.

To use the system you should set up your first named client (any joint applicant will be created later) and click on 'Create KFI'. This will take you firstly through our DIP screens. Once you have your DIP you will then create any second applicant, choose your product and get your KFI. The KFI will be saved in your client record and you can click on 'Apply' if you wish to convert this KFI into an online application.

Packaging information will appear after the application has been submitted.

We are always happy to speak to you directly if you wish to discuss your case with us. Please note that all Buy To Let mortgage enquiries should be referred to us in the first instance on one of the numbers below:

Contact details for new enquiries:

Our Preferred (and often the quickest) method of contact is through the 'Request a call back' at the top of the right hand menu- we always endeavour to return calls quickly, usually within a few minutes of receipt.

If you wish to call us using the landline numbers below, it may be neccessary to leave a message if lines are busy. We will call you back as quickly as possible.

         Gill Vernau - 01455 894084  Carolyn Thornley-Yates - 01455 894013  

                                 Rebecca Jackson - 01455 894083

For post submission enquiries please contact our Central Mortgage Unit on 01455 894082.

We accept applications from introducers who hold current authorisation from the Financial Services Authority (FSA) to advise on and arrange mortgages and also from Appointed Representatives of such organisations.

Procuration fees may vary but are generally 0.3% of the advance amount with a minimum of £225.00 and a maximum of £750.00