Identification requirements

Opening an account by post

Accounts must be opened with a deposit by cheque drawn on your own personal bank account.

We need to confirm the identity of every customer who applies for an account with the Society. We do this to protect you against the risk of identify fraud and to comply with money laundering regulations.

We will normally carry out an electronic check to confirm the identity of all new customers. We may however, ask you to provide us with additional identification, if the electronic check is unable to confirm your identity, for example if you have recently moved, changed your name or are under 18.

If you are required to provide identification you must supply two items acceptable to the Society to verify your name and address. If you think you will need to provide identification, please contact the Society’s helpline to discuss identification requirements. Telephone 01455 251234 and ask to speak to the Savings Department.

The Society will be unable to open your postal account until we have completed identification procedures.

Please click here for information on identification requirements specific to our Business 30 Account

Please note that if you are opening an account in one of our branches our identification requirements are different to that stated above, for further information on our branch locations please use our branch map.