Career opportunities arise from time to time at Hinckley & Rugby, either based at our administration centre in Hinckley or at one of our 9 branches across Leicestershire and Warwickshire (see at the bottom of this page for our current vacancies).
If a vacancy arises, the details can be found below. If you wish to apply, please submit a completed application form, which can be printed by clicking the link below, and send it to us. If there are no current vacancies but you wish to send us a completed application form, please post to the address shown below.
We are a traditional local building society with a modern outlook, employing around 100 people within our 9 branch offices in Leicestershire and Warwickshire and our administration centre in Hinckley.
We offer our customers via our branch and agency network as well as over the telephone, through the post and online, consistently high levels of personal customer service.
Our success is built by the people we employ. The more we develop them, the stronger we become. We care genuinely about our staff, their wellbeing and their progress, discussing their aspirations, listening to their ideas, recognising their contribution and rewarding their efforts.
We are positive about change, seek to improve continuously in all aspects of our work, keep staff well informed and equip them with the knowledge and tools they need to achieve high standards.
A good team is stronger than the sum of its individual members. We work hard to create an environment of co-operation, consultation, agreement and friendliness in all of our offices.
Diversity and Equality
We understand the importance of making our members and employees feel valued which is why we treat everybody equally and fairly. We aim to ensure that all employees have equal opportunities to progress in their careers and enjoy working at the Society.
We want a diverse range of people in our workforce that have a passion for great customer service. We understand the importance of making our employees feel valued and also the benefits of providing a fun and supportive working environment in which they can expect to grow their skills on a professional and personal level.
Rewards and Benefits
Here are just some of the rewards and benefits you can expect when you join the Hinckley & Rugby Building Society:
- Competitive salary
- Generous holiday entitlement (linked to service)
- Stakeholder Pension Scheme
- Life Assurance
- Comprehensive training and development
- Childcare Vouchers Scheme
- Healthcare options
- Eye care scheme
- Stability of employment in a profitable, well capitalised and well funded business
Our local network of branches and agencies forms a real part of the communities we serve, supporting local community interests and activities.
The Society is proud of its pioneering volunteer scheme which gives staff up to three days’ paid leave each year to get involved in volunteering projects of their choice. The scheme is called ‘Community First’.
In addition, staff throughout the 9 branches and at the Hinckley administration centre have raised thousands of pounds for various charities.
CUSTOMER ASSISTANT (BASED AT OUR COALVILLE BRANCH AND COVERING THE BRANCH NETWORK)
We are looking for a friendly and confident individual, with a good standard of education (GCSE Maths and English or equivalent at grade C or above), to join the team at our Coalville branch, and to provide cover for our branch network. Hinckley and Rugby is a great place to work, and if you have an outgoing and approachable manner, the ability to provide excellent customer service, have PC skills, an aptitude for figures and are able to work accurately, we will give you all the training you need.
- Providing information on the Society’s savings and investment schemes and following new account opening procedures.
- Actively promoting the Society’s mortgage service, passing on enquiries to Mortgage Department.
- Handling of customer transactions at the counter, including input to the computer terminal, in accordance with the Society’s procedures.
- Performing clerical and administration work associated with the efficient and productive running of the branch.
- Help provide an efficient service to the Society’s agents and other professional connections.
- Preparing correspondence and standard letters in accordance with the Office Manager’s instructions.
- Cleaning and maintaining the branch premises.
Basic hours are Monday – Friday 9.25am – 5pm, with Saturday mornings on a rota basis. Starting salary will be £14,520 – £14,952, rising to a maximum of £16,764 plus £53.00 per Saturday morning worked. Applicants must have a good standard of education, with Grade C or above in GCSE (or equivalent) Maths and English. Recent experience of working within customer service / admin would be an advantage, however if you are committed to providing first class customer service, we will give you all the training you need.
Should you wish to apply to join the team, please submit a completed application form, which can be printed by clicking the link below, and send it to us.
All applicants must have high standards of personal finances, and be aware that all appointments are subject to successful employment references and a satisfactory credit reference search and DBS check.
Hinckley & Rugby Building Society
Upper Bond Street