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H&R for Intermediaries

Service Announcement

Min loan 250K or reduction in minimum loan

Until further notice, the minimum loan size is £250,000 for all applications. This will be reviewed regularly, and we will provide an update when this restriction is removed.

Current Timescales

Following a sustained period of significantly higher application volumes our timescales are longer than usual.

We are currently taking up to 14 working days to initially underwrite new mortgage applications, however within this period of time we will:

  • Acknowledge receipt of your application.
  • Complete a credit search and basic criteria check, and let you know the outcome of those.
  • Allocate the application to a case-handler to prepare the application for underwriting.
  • Confirm the outcome of the initial underwriting assessment.

Following these steps, we anticipate that applications may take up to 23 further working days to be offered, however we will make every effort to keep you informed of progress throughout.

Be assured that steps have been taken to shorten these timescales as far as possible.

We apologise for the inconvenience and thank you for your business and patience at this busy time.

The H&R for Intermediaries Team

Contact your dedicated BDM team

01455 894084

Contact us

Average time to initially assess fully packaged application:

Working days

H&R for Intermediaries is the intermediary arm of Hinckley & Rugby Building Society, a top 20 Society based in the East Midlands lending throughout England and Wales. We are a manual underwriter and specialise in dealing with complex cases.

Our Mortgage Referrals Committee meets daily to personally consider the more challenging new business enquiries the Business Development team believes could be approved once the specific circumstances have been investigated and explained. We are very proud of the feedback we get from intermediaries.

To refer your case to us please use our Request a callback link . We are open Monday to Friday from 9am to 5.30pm.

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