Supporting our communities

Real support for real people, right where it matters

Built over time – lived every day

Ask any of our team and they will tell you, community support isn’t just important to Hinckley & Rugby, it’s engrained within our culture.

We have existing relationships that go back decades, such as our support for our local theatre group, the Hinckley Concordia Amateur Operatic Society. We first began supporting their productions in 1972 and are still sponsoring them to this day.

100% of our people are given the opportunity to volunteer their time to help an organisation or cause that matters to them, and they don’t hold back – last year our teams gave 1,073 hours to our communities, sharing their skills and time.

We’ve also been working with award-winning, local charity Leicestershire Cares since 2012. They provide valuable links to community groups in need of help and facilitate structured, impactful activities that support and champion vulnerable people and young people alike. We support and share their focus for enhancing skills and opportunities that enable individuals to thrive, whatever their background or challenges.

Community Sponsorship Scheme

Launched in 2022, our Community Sponsorship Scheme gave a real boost to the financial support we already offered our communities. Instead of waiting for requests to come to us, we took a more proactive approach and invited applications directly.

We refocused our support back into our heartlands, welcoming applications from small charities, groups and causes across Leicestershire and Warwickshire for grants of up to £500. The local organisations we support play an important role in bringing people together in our towns and villages – they’re well‑loved, well‑used, and at the heart of everyday community life.

Our branch network

Our branches are a familiar and trusted part of their local towns and villages, places where people know they’ll be welcomed, listened to, and helped face-to-face.

The personal service our teams provide is regularly recognised through five‑star reviews, with members praising the friendly, knowledgeable staff and the time they take to really understand individual needs.

At a time when high streets across the country are losing bank branches, we’re proud to stand by ours. Keeping a local presence matters to us, and to the people who rely on seeing a familiar face when managing their finances.

Products that serve our community

Our continued presence in our local communities has given us valuable insight to the needs and challenges of local businesses, charities and councils. This understanding has allowed us to carefully design tailored savings accounts that offer flexibility, help overcome common obstacles, and reduce administration at account opening and beyond.

These Business Accounts, Charity Accounts and Local Council Accounts sit alongside our straightforward Personal Savings Accounts which are the foundation of our savings range.

Learn more about our community impact

Volunteering

Learn more about how our people share their time and skills to support local communities.

Leicestershire Cares

Find out more about our work alongside local charity Leicestershire Cares, providing opportunities and building skills for all.

Financial Education

Discover how we support young people and vulnerable groups by delivering financial education sessions.

Environmental impact

Learn about our climate strategy and how we support members to improve their home’s sustainability.