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Equality, Diversity and Inclusion
We are committed to creating an inclusive workplace where everyone feels valued, respected and able to reach their full potential. We believe that a diverse workforce brings a wider range of perspectives, experiences and ideas, helping us make better decisions for our colleagues, members and communities.
Our aim is to foster a culture where everyone has equal access to opportunities and is supported to develop and succeed, regardless of their background or personal circumstances.
Disability Confident
As a Disability Confident Committed employer, we have made a formal commitment to creating a more inclusive workplace for disabled people and those with long-term health conditions. This means we actively review our recruitment practices to ensure they are accessible, provide reasonable adjustments where needed, support colleagues to remain and thrive in work, and promote opportunities openly and fairly. Through the scheme, we continue to challenge perceptions, remove barriers where possible and create an environment where all colleagues can thrive and contribute to their full potential.
Women in Finance
We have been proud signatories of the Women in Finance Charter since 2018. The Charter is a government-backed initiative that seeks to improve gender diversity within senior roles across the financial services sector.
We recognise the value that diverse leadership teams bring to an organisation and remain committed to creating opportunities for talented women to develop and progress throughout their careers.
We are proud of the contribution women make across the Society, including within our leadership team. In March 2026, Helen McEwan was appointed as our second female Chair of the Board, reflecting our ongoing commitment to inclusive leadership.
As of 1 October 2025, women held two of the seven Board and Executive Director positions within the Society (29%). While we recognise there is more work to do to improve gender balance at the most senior levels of the organisation, we remain committed to attracting, developing and retaining talented colleagues and building a diverse leadership pipeline for the future.
Wellbeing and mental health
Our colleagues are at the heart of everything we do, and supporting their wellbeing remains a key priority.
We provide a range of wellbeing initiatives, including Mental Health First Aiders who offer support and guidance, as well as signposting colleagues to appropriate professional services when needed.
Colleagues also have access to wellbeing workshops, development programmes and a dedicated wellbeing portal containing resources, training and information on a wide range of physical, mental and financial wellbeing topics.
In addition, we offer a private medical health scheme that supports both physical and mental health, helping colleagues access the care and support they need.
We remain committed to creating a healthy, supportive and inclusive working environment where colleagues can thrive. We are also supported by a dedicated wellbeing working group, made up of colleagues who are passionate about promoting positive mental health, raising awareness of wellbeing topics and encouraging open conversations across the business. Through our Environmental, Social and Governance (ESG) commitments, the group helps to identify opportunities for improvement, develop wellbeing initiatives and ensure colleagues have access to the support and resources they need.
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