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We understand the importance of making our members and employees feel valued which is why we treat everybody equally and fairly.  We aim to ensure that all employees have equal opportunities to progress in their careers and enjoy working at the Society.

We want a diverse range of people in our workforce who have a passion for great customer service and high standards of professionalism and courtesy in everything they do.  We understand the importance of making our employees feel valued and the benefits of providing a fun and supportive working environment in which they can expect to grow their skills on a professional and personal level.

Hinckley & Rugby Building Society was formed in 1983 and has 8 branches throughout some of the towns and cities of the East and West Midlands. We are a successful financial institution providing a variety of mortgage and financial services.

Based in a vibrant, open plan office, you’ll work alongside a great mix of highly experienced individuals, as well as team members who are learning the ropes, just like you.

We believe that investing in our people and their future is key to our success. As such, you’ll receive a comprehensive induction process, extensive on-the-job training and ongoing support from management to ensure that you succeed in your role.

Hinckley & Rugby Building Society is an equal opportunities employer.  All candidates will complete the same recruitment process for the vacancy which you have applied for.

All applicants must have high standards of personal finances and be aware that all appointments are subject to:

  • proof of eligibility to work in the UK
  • successful employment references
  • satisfactory credit reference search
  • DBS check

Current vacancies

TITLE:  IS Business Analyst 

LOCATION:  Principal Office

Due to ongoing growth an exciting opportunity has arisen at Hinckley & Rugby Building Society for a IS Business Analyst to join our IS and Change department, based at our Head Office in Hinckley.

This is an amazing opportunity to significantly increase your skill-set and build a career to be proud of with a successful building society.

This is a Full-time role based at Principal Office in Hinckley, with an annual salary between £23,124 – £34,608 depending on experience.

Core full-time hours of work will be 35 hours and 25 minutes per week on 3 alternating work patterns between 8.00am and 6.30pm and two in three Saturdays between 8.00am – 1.30pm.

Additional Saturdays (as required by Management) may also be necessary.

Additional hours of work, determined by operational needs, will be required and includes working outside core hours, weekends and some bank holidays.

Your Role: 

As an IS Business Analyst your main responsibility will be to maintain and administer core systems along with the following duties:

  • Maintain and administer core systems
  • Daily, weekly, monthly and yearly operations (incorporating BACS processing)
  • Maintain, develop, test and continually review DR systems and procedures
  • Maintain and develop controls to ensure HRBS data is protected in all of its forms
  • Maintain and administer all peripheral systems
  • Active participation in software testing and deployment
  • Represent Information Services in business projects and committees
  • IT support helpdesk / Hardware and software fault reporting
  • In-house software development – SQL and Ad-hoc Tools
  • Personalised volume letter production
  • Ongoing maintenance and development of departmental processes and procedures
  • Development of systems
  • To follow the Society’s customer service codes in order to provide excellent quality internal and external customer service at all times

Essential requirements to be considered for this position include:

  • A minimum of 2 years’ experience within an IT department
  • Great work ethic and flexibility
  • Great communication skills
  • Adaptable to change
  • Able to work well as part of team
  • Experience of working to pressurising deadlines
  • Willingness to learn
  • At a minimum, five GCSEs (or equivalent) at grade C or above, including Maths and English.
  • The willingness to undergo a credit reference search and DBS check (our staff must have impeccable standards of personal finance)

Desirable skills and experience:

  • Experience within a Building Society or the Financial sector
  • Recently graduated

Benefits include:

  • 23 days holiday plus statutory bank holidays.
  • Private healthcare and health insurance.
  • Contributory pension scheme.
  • Life cover of 4 times your annual salary.
  • Reward, recognition and incentives.
  • Full training and the chance to gain industry recognised qualifications.
  • Supportive and friendly culture with an open-door policy.
  • Join an organisation that promotes from within.
  • Opportunities to pursue different specialisms within the business.
  • Great location within Hinckley, walking distance to Hinckley town centre. Newly renovated offices.

TITLE:  Mortgage Services Assistant                                                                 

LOCATION:  Principal Office

Due to ongoing growth an exciting opportunity has arisen at Hinckley & Rugby Building Society for 2 Mortgage Services Assistants to join our Mortgage department, based at our Head Office in Hinckley.

This is an amazing opportunity to significantly increase your skill-set and build a career to be proud of with a successful building society.

This is a Full-time role based at Principal Office in Hinckley, with an annual salary between £15,648- £17,544 depending on experience.

Core full-time hours of work will be 35 hours and 25 minutes per week Monday to Friday. Saturdays are required as requested by management.

Your Role: 

As a Mortgage Services Assistant your main responsibility will be to assist the mortgage department with day to day administration and other tasks relating to Mortgage applications and processing.

Your responsibilities will include but not be limited to:

  • To follow the Society’s customer service codes in order to provide excellent quality internal and external customer service at all times.
  • Deal with enquiries on all aspects of mortgage applications, insurance and mortgage administration.
  • Assisting in the general administration of mortgage accounts.
  • Responding to internal and external correspondence, references and valuations within departmental service standards.
  • Liaising with Solicitors to obtain compliance with our Mortgage Offer Conditions and current Lending Policy.
  • The use of the Activate System to release funds and open new mortgage accounts.
  • Chasing of Offers waiting Advance.
  • Inbound and Outbound calls to enquiries from customers and Intermediaries.
  • Assessing suitability of applications and compliance with current lending policy.
  • Ensuring compliance with procedures to ensure the accuracy of all Mortgage offers produced.

Essential requirements to be considered for this position include:

  • Works well as part of a team.
  • Previous experience within a similar position.
  • Great work ethic and flexibility.
  • Great communication skills.
  • Ability to work on own and manage own work.
  • Excellent time management.
  • Problem solving ability.
  • Adaptable to change.
  • Able to work well as part of team.
  • Experience of working to pressurising deadlines.
  • Willingness to learn.
  • At a minimum, five GCSEs (or equivalent) at grade C or above, including Maths and English.
  • The willingness to undergo a credit reference search and DBS check (our staff must have impeccable standards of personal finance)

Desirable skills and experience:

  • Experience within a Building Society or the Financial sector.
  • CMAP qualification.

Benefits include:

  • 23 days holiday plus statutory bank holidays.
  • Private healthcare and health insurance.
  • Contributory pension scheme.
  • Life cover of 4 times your annual salary.
  • Reward, recognition and incentives.
  • Full training and the chance to gain industry recognised qualifications.
  • Supportive and friendly culture with an open-door policy.
  • Join an organisation that promotes from within.
  • Opportunities to pursue different specialisms within the business.
  • Great location within Hinckley, walking distance to Hinckley town centre. Newly renovated offices.

TITLE:  Business Change Lead                                                                 

LOCATION:  Principal Office

Due to ongoing growth an exciting opportunity has arisen at Hinckley & Rugby Building Society for a Business Change lead to join our IS and Change department, based at our Head Office in Hinckley.

This is an amazing opportunity to significantly increase your skill-set and build a career to be proud of with a successful building society.

Core full-time hours of work will be 35 hours and 25 minutes per week.  Additional Saturdays (as requested by management) may also be necessary.

Your Role

  • Lead the initiation, prioritisation and delivery of the Society’s Change portfolio, aligned to Strategic priorities
  • Influence Board and SLT members to ensure focused delivery aligned to strategy
  • To be a “Change Agent” within the Society
  • Collaborate with all stakeholders to define the scope, goals and deliverables for each allocated project
  • Collaborate with the business to ensure that each project meets its business aims and objectives and is delivered within budget
  • Ensure that projects adhere to the defined change delivery framework and standards including document templates and reporting processes
  • Ensure that all the appropriate project management documentation is accurately completed, maintained and stored at each stage of the project cycle
  • Track the progress and cost of projects and provide regular reports to stakeholders in an easily intelligible format, highlighting changes and managing expectations where required
  • Chair project meetings and manage emerging tasks, issues and risks efficiently
  • Manage project activities from various individuals, teams, external parties etc to ensure a cohesive and focused approach to the delivery of projects
  • Ensure that any business requirements and operational changes resulting from the project are understood and any necessary approvals are obtained
  • Ensure that communication plans for projects are in place and are effectively and appropriately delivered liaising with the key stakeholders as appropriate
  • Conduct post project implementation reviews and annual project reviews as appropriate
  • Provide support and training to colleagues on the use and completion of project documentation and processes
  • To follow the Society’s customer service codes in order to provide excellent quality internal and external customer service at all times
  • To comply with all the Society’s practices, procedures and policies
  • To meet the competences for the role as set down in the Society’s training and competence framework
  • To understand and apply the concepts of Treating Customers Fairly, as set out in the Society’s Conduct Risk Policy Statement
  • Manage the activities of the Business Change Co-ordinator

Essential requirements to be considered for this position include

  • Exceptional organisational, time management and communication skills
  • Strong teamwork skills
  • Hold or willing to work towards a Project Management qualification – PRINCE 2 Practitioner
  • Experience of Change / Project / Risk Management
  • Committed Motivational team player with a collaborative approach
  • Working knowledge of Microsoft Project
  • Challenges assumptions and barriers

Desirable skills and experience

  • Current; up to date on technology and the mortgage/savings market
  • Creative; able to support the teams in solving problems

Benefits include:

  • 23 days holiday plus statutory bank holidays.
  • Private healthcare and health insurance.
  • Contributory pension scheme.
  • Life cover of 4 times your annual salary.
  • Reward, recognition and incentives.
  • Full training and the chance to gain industry recognised qualifications.
  • Supportive and friendly culture with an open-door policy.
  • Join an organisation that promotes from within.
  • Opportunities to pursue different specialisms within the business.
  • Great location within Hinckley, walking distance to Hinckley town centre. Newly renovated offices.

You can send your applications via email to: hr@hrbs.co.uk

or by post to:

HR Manager
Hinckley & Rugby Building Society
Principal Office
Upper Bond Street
Hinckley
Leicestershire
LE10 1DG