Opening an account by post for new customers
We need to confirm the identity of every customer who applies for an account with the Society. We do this to protect you against the risk of identity fraud and to comply with money laundering regulations. We use an electronic verification system when you open a savings account, and if this is successful, that’s all we need to do. However, in certain cases (for example if you are not listed on the electoral roll or you have recently moved house) you will be asked to provide additional proof of identity. *
If you are under 18
If you are under 18 we will need to see either your Birth Certificate or Passport together with a document to confirm your address such as a bank statement (this could be in the name of a parent or guardian living at the same address if not available in the young saver’s name). The document to confirm your address is not required if a nominee is registered on the account and lives at the same address. These need to be originals and not photocopies and they will be returned to you as quickly as possible.
* If you are required to provide additional identification you must supply two items acceptable to the Society to verify your name and address. Click here for details of acceptable documentation.
The Society will be unable to open your account until we have completed identification procedures.